UAE Exchange Rwanda celebrating Customer Service week 

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m_UAE Exchange Rwanda celebrating Customer Service week

Rwandans have been assured of a remarkable Customer Service in the celebration of (Customer Service Week) an international event devoted to recognizing its importance and honouring the people who work on the frontlines serving customers.

UAE Exchange, the leading global remittance and foreign exchange brand, also celebrated its customers with lot of gaiety in line with the International customer service week

With an aim to raise customer service standards through awareness, education and sharing of best practices, UAE Exchange celebrated ‘Customer Service Week’ from October 6-10 2014.

m_UAE Exchange Rwanda celebrating Customer Service week1

This special occasion only strengthened the brand’s penchant for customer service. During the period, customers were showered with special gifts, offers, special rates and more.

UAE Exchange further strengthened its customer relationships and reinforced its commitment to bring the best service to each of its over 3.5 million customers worldwide said Mr.Riyaz N Aghoor – Head – Operations & Business Development in Rwanda.

At the Customer Service Week recognition, Rwandans from the whole country were sensitised onto serving well, considering clients as the Business’s top priority and to consider that it is through better service that the best result materialize.

“We serve our customer with a passion to ensure that he gets the best. For us, Customer is King” Added Mr. Riyaz

The International Customer Service Association began Customer Service Week in 1988. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event.

UAE Exchange efforts seem to support Rwanda’s present record in doing business. According to the World Bank Report on Doing Business 2014; the country ranks 32nd out of 189 (from 52 last year) in the ease of doing business, second in Africa behind Mauritius. With reforms implemented in 8 indicators measured by Doing business – starting a business, dealing with construction permits, registering property, getting credit, protecting investors, paying taxes, trading across borders and resolving insolvency.

The UAE Exchange that has also promised Rwandans both within and Diaspora to help reshaping customer service and money transfer gives more opportunities for business and investment in Rwanda, a country that the World Bank report said it is this year’s top reformer in Africa and second globally to Ukraine.

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About the author

Olive Ndaka is the Junior Editor for RwandaEye. An investor and young entrepreneur, she is a quick learner and has contributed many articles for RwandaEye in Kinyarwanda.

More posts by | Visit the site of Ndaka

 

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